Frequently Asked Questions
Do I need to register each individual in my house with assistance needs?
Yes, each individual who needs assistance during an emergency event must register separately.
Can I register someone else?
Yes. With permission, a family member or friend can register another individual as long as they have all of the necessary information.
What do I do if I move or no longer need assistance?
Please log in to your account and update the information you have provided if you no longer need assistance or have moved.
Does registration guarantee I will be evacuated during an emergency event?
No, registering does NOT guarantee assistance. While we want to ensure everyone is safe during an emergency event, we cannot guarantee that you will receive additional assistance during an event. Your information will be provided to local emergency response to assist in developing the most precise preparedness and response plans.