Responsibilities

The Information Technology (IT) Department is responsible for:

• Acting in an advisory and project management capacity for departmental technology purchases used to streamline work flow and improve productivity.
• Analyzing emerging technology and determining how and when its application becomes relevant and cost-effective to county business.
• Creating and maintaining the county’s web presence.
• Installing, maintaining, and repairing IT equipment, such as workstations, printers, and servers.
• Managing the telephone and voice mail systems, which include a mixture of digital and analog platforms.
• Managing various interconnected local-area networks that form the county’s wide-area network, the backbone of the infrastructure that allows data sharing between county facilities.
• Overseeing a number of file, print, application, web, email, and domain controller servers used to direct information flow across the networks.
• Providing first- and second-level technical support for all software and hardware issues.